So let me state some facts here about my terrible experience with ReverbNation. Solely to raise awareness about these activities.

1. From the moment I had become a member, ReverbNation urged me to try to promote my music by using their tools and features. Naturally they only highlight the 3 day free trial and hide the small letters and conditions. A lot of companies do this, but still, there are limits to these shady ways of promoting. Let me explain:

2. At first I was cautious about using my credit card, but what the heck. Whats the worst that can happen? Its a LEGAL platform and surely theyll have the decency to ASK ME if I would like to continue with a paying premium plan and clearly mention how much I would be paying. One would think that, right?

3. Well, they dont! After the 3 day trial (I DID NOT GET ANY NOTIFICATIONS about payments) Reverberation started using my credit card details to take 70 DOLLARS EACH WEEK for something I presumably had signed up for. Fortunately I saw this when I received my bill from my MasterCard. Unfortunately, by then, ReverbNation had already taken 450 DOLLARS (!!) of my bank account without my permission or without even giving me the option to continue or cancel, which is usually standard procedure with online payments. Even your laptop asks you if you are sure you want to continue or cancel every time you click on something (I mean, come on!)

4. When I addressed customer support with this misunderstanding, I was expecting some support (hence the name customer support) in this matter and hopefully some refunding, because I didnt even use these so called services I paid for. But no, over 3 times I received a standard reply referring to some small letters in a multi-paged agreement/disclaimer. Sorry, Im lying, I did get a refund offer of 19,95 eur (of 450 dollars) for some reason.

5. Well there you go people. Thats whats wrong in todays society. Soul -and heartless companies that thrive on the backs of hard working people. Providing a dishonest service that highlights the join us! it’s free!, under cover of legal loopholes to ensure they get their money, with or without your permission. I think this is the exact definition of RACKETEERING (which is illegal by the way).

ReverbNation, I hope you enjoy my money the way I would have enjoyed it.

Lyka, thank you for taking the time to provide feedback. Sorry to hear you got charged while just trying to have a free subscription. You should contact Reverbnation support and see if they can get the problem fixed.